We have a 12-hour cancellation policy for group classes and special events. If you can no longer make a class, INCLUDING IF YOU ARE ON A WAITLIST, please remove yourself via Mindbody and the credit will be placed back onto your account for future use.

All purchases, including classes and privates, are non-refundable. If you cancel a class or private outside the cancellation window (classes 12-hours prior, privates 24-hours prior) your credit will be placed back onto your account for future use. We understand extenuating circumstances can happen - please feel free to reach out to hello@pilatesandcoffeechicago.com to discuss more with our team.

Yes! Our classes are all levels. If you are new to Pilates, we recommend taking a group reformer class first or reaching out to schedule a new client private. For group classes, please notify us prior and arrive early to class so our teacher can provide a brief overview of the equipment and class.

We offer a one-time special for your first class via MINDBODY at a discounted rate. Please note this can only be used for Pilates + Coffee classes and is not eligible to use for special events / guest instructors. We also offer a new client private session - please email or call to book.

We use the booking platform MINDBODY for our classes. Please visit our “Pilates” tab to view our schedule. Select the class you are interested in which will take you to the MINDBODY site. If you don’t have an existing MINDBODY account, you will need to register and can follow the prompts to purchase a pass and book. If you have any issues booking, please email us.

Our studio is located next to the Annex and is the main space for private and semi-private sessions. It also has our cafe which is open from 7a - 12p daily. The Annex is located next door (just west) and hosts our group reformer classes. Both locations share the same address - 2144 W Roscoe St. but have separate entrances.

You can view any classes you are registered for or on a waitlist via your account on the MINDBODY app or website. If you are moved from the waitlist into a class, you will receive an automated email and your position in class will be reflected within your MINDBODY account. If you are placed into class within 4HRS before, we will reach out via phone or text to make sure you are aware.

Class registration is available thirty (30) days prior to the class date. Clients are encouraged to sign up as far in advance as possible to insure the best chance of getting into classes of their choice. We also encourage joining a waitlist as those can move, especially as the class date approaches. Please note clients are responsible to proactively manage their bookings via MINDBODY.

Please log into your MINDBODY account and remove yourself from the class. It is the customers responsibility to proactively manage their schedule. Month unlimited clients are subject to a late cancellation fee if a cancellation occurs less than twelve (12) hours prior to a class of $10 and increases to $20 after three (3) late cancellations. Package members forfeit that pass if they cancel less than twelve (12) hours prior to a class.

Please log into your MINDBODY account and remove yourself from the waitlist. It is the customers responsibility to proactively manage their schedule. Month unlimited clients are subject to a late cancellation fee if a cancellation occurs less than twelve (12) hours prior to a class of $10 and increases to $20 after three (3) late cancellations. Package members forfeit that pass if they cancel less than twelve (12) hours prior to a class.

Month unlimited clients can take up to one (1) class per calendar day. Cancellation policy - clients must remove themselves from a class twelve (12) hours prior the class start time. Any cancellation after this will be subject to a $10 late cancellation fee, which goes up to twenty ($20) after three (3) late cancellations.

Yes! all of our instructors are parental certified. We also offer a Perinatal class every Sunday at 10am CST. If you are attending class and pregnant or newly postpartum, please send us a note prior so we can make the instructor aware.

Our cafe is open daily 7a - 12pm. For holiday / special hours, please refer to our Google listing / instagram.

Yes! Our cafe is open to the public - you do not have to be a Pilates client to enjoy the cafe.

We have limited indoor seating (six seats) and outdoor seating (weather permitting). Laptops are allowed but no video / conference calls.

We offer baked goods Friday - Sunday from Bad Butter and West Town Bakery (Saturday + Sunday only).

Sorry, we do not have a public restroom available.

We allow computers, but please no phone or video calls. Given our seating is limited, we kindly ask customers to be conscious of how long they are sitting if there are others in the cafe.